Frequently Asked Questions
Immigration: We can help with immigration petitions, adjustments of status, naturalization and non-immigrant petitions that have been delayed or lost.
- Do you need to schedule an appointment with U.S. Citizenship and Immigration Services (USCIS)? Use InfoPass to make an appointment online.
- Are you wondering when an immigrant visa will become available to you or a family member? You can find out by reviewing the State Department’s Visa Bulletin.
- Do you need to find out how to file an application with USCIS? Go to Forms and Fees on the USCIS website.
- Do you have other general questions about immigration and naturalization? Find an answer on the USCIS Frequently Asked Questions page.
Social Security and Medicare: We can help you with determining Social Security benefits, as well as Supplemental Security Income (SSI) and Medicare eligibility
- Do you want to know if you qualify for disability and SSI? Use Social Security’s Screening Tool to check if you do.
- Do you need information on how to apply for Medicare? Go to the Medicare Frequently Asked Questions page.
- Do you have other general questions about social security services and benefits? Find an answer on SSA’s Answers to Your Questions page.
Veterans Affairs: We can assist you with receiving benefits, eligibility determination, and replacement of medals earned.
- Would you like to apply for veterans benefits? Use VONAPP to apply online.
- Would you like to appeal a decision? Find out how on the Board of Veterans Appeals page
Passports: We can help you expedite your passport application in an emergency, report lost passports, and monitor overseas travel restrictions.
- For general questions regarding the State Department’s Bureau of Consular Affairs passport services, see the State Department’s Frequently Requested Information page.
Taxes:We can provide you with federal tax-related information.
